Maximize Value and Protect Your Brand
Returns don’t have to be a burden. At Dovtail, we turn reverse logistics into a strategic advantage by managing the entire process with care, speed, and visibility — no matter the channel, season, or product type.
From intake to inspection, repackaging to refund — we handle the details so your team can focus on moving forward.
End-to-End Reverse Logistics Support
Outsourcing returns to Dovtail means offloading the complexity, while maintaining full visibility and control. Our reverse logistics solutions cover:
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Inbound receipt and sorting
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Product inspection and grading
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Refurbishment and repair
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Repackaging and return-to-retail or recycling
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Refund processing and warranty claims management
Our platform gives you constant visibility into every stage of the return lifecycle, while built-in analytics help you forecast return volumes, plan labor, and protect inventory health.
Trusted by Leading Brands
Our reverse logistics process is built to scale — across product types, categories, and sales channels. Whether you're in retail, e-commerce, or B2B, our solutions are tailored to reduce cost, speed up processing, and preserve customer satisfaction.
Explore Reverse Logistics That Work for You
Let’s simplify returns — and turn them into a smarter part of your supply chain.