Our Expertise

Our Sales Consultant will be ready to offer advice and guidance throughout the entire process. Our coordinators concentrate on making sure every order proceeds without a hitch, from departure to arrival.

From the initial contact, they evaluate the client's needs. In the exploratory phase, their expertise comes into play to estimate the weight and volume of the consignment and to take into account other elements that could influence the shipment, like loading restrictions, property access, or narrow turns.

They are committed to implementing the best practices throughout the entire process to ensure total customer satisfaction.

Due to its standing as a quality logistics firm and the extensive volume of its operations, Dovtail is able to maintain a large network of partners for guaranteed capacity on demand. Furthermore, this position has enabled us to innovate and develop new technologies to enhance your supply chain in response to evolving customer requirements.

The third key element of a perfect order lies in its flawless execution during the logistics process. To ensure your satisfaction with the experience, we undertake the following steps:

1. Estimating the Volume of Your Shipment: This ensures you receive an accurate quote.
2. Planning the Most Cost-effective Route and Transportation Mode: This is crucial for fulfilling our clients' needs efficiently.
3. Handling Customs Clearance and Administrative Formalities: This includes preparing or collecting necessary documentation.
4. Transporting the Goods: Whether by air, sea, or land, we choose the best option for your needs.
5. Customs Clearance Upon Arrival: Ensuring a smooth entry into the destination country.
6. Delivering On Time and Intact: Completing the journey with the delivery of your goods in perfect condition.

Dovtail selects the most appropriate means of transport based on strict criteria of cost efficiency, reliability, and environmental impact minimization. Our services extend globally, not limited to the countries where Dovtail operates. We leverage a worldwide network of agents, rigorously selected for their professionalism, quality of service, and proven track record, ensuring that we can meet your logistics needs anywhere in the world.

Thanks to its esteemed reputation as a high-quality logistics provider and its significant growth, Dovtail is able to sustain long-term relationships with a vast network of partners.